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FAQ
i.e. frequently asked questions

  • What makes learning English at "iLINGUA" so special?
    Our school combines many aspects of teaching. Certified and experienced teachers, friendly atmosphere , understanding and respect for the student's needs, carefully selected methodology combined with appropriate technological solutions and a personalized approach to teaching English. Each of our students has access to additional materials on the online platform for self-consolidation of knowledge, additional materials prepared by our teachers, and material consolidated using games, so that, for example, grammar is better absorbed and understood. We do not rely on rigid textbook frameworks. And, above all, the satisfaction and reputation of our school - take a look at the opinions about us. See for yourself!
  • Is learning at "iLINGUA" conducted by qualified teachers?
    In "iLINGUA" you will find only qualified teachers. Each of us completed higher education in linguistics/linguistics (English philology) with a course preparing to teach English (including psychology, didactics, methodology, and pedagogy). Additionally, each of us has experience in teaching English (children, teenagers and adults - individually and in groups).
  • Why is online learning convenient and practical?
    Firstly, it is a cheaper solution than stationary learning. You don't have to spend money and time traveling to a language school (time is also money ;) ). Additionally, you can connect to lessons from anywhere in the world (if you are on a business trip, for example, you do not have to take an unnecessary break from learning English). Online lessons are usually cheaper because the language school should not include the costs of maintaining the premises in its hourly rate. Secondly, in lesson 1-1 all the attention is focused on you and your language needs . Thirdly, online lessons provide the opportunity to significantly expand English teaching with interactive solutions.
  • What are the online programmes?
    Online programmes are courses available on our platform. They differ from our live courses with a lecturer. Online programmes are courses for which you pay once (in advance) and enjoy unlimited access to its content and opportunities. You learn when you want, how you want and where you want.
  • What language courses are available at "iLINGUA?"
    We offer a wide range of language courses. Typically, an individual lesson lasts 50 minutes, you can choose between General English at all levels and Business English (management, finance, marketing) and you can learn as often as you want. In the case of group courses, the lesson lasts 60 minutes and you can also choose between General English and Business/Professional English. Additionally, we offer individual school tutoring.
  • How can I start learning English with you?
    Congratulations! If you are looking for the answer to this question, you are certainly determined to finally learn English at the right level with the right people. Call or write to us and we will tell you everything.
  • What is the price for one English lesson?
    It depends on whether you want to study individually or in a group, normally or intensively, on weekends or during the week. Current prices can be found in the "price list" tab. If you take learning English seriously and want to quickly see the results of your learning, it is best to study more intensively at least twice a week.
  • Is learning English online suitable for adults?
    It has long been known that adults prefer online learning, as it gives them convenience and flexibility in managing time and finances, in addition, it gives them a comfortable pace and location of learning, and most importantly, it is learning tailored to achieve the desired results. as soon as possible.
  • Is learning English online suitable for children and teenagers?
    Yes, but... For online learning to make sense, children must be focused on learning and know that it is time to learn. Online learning can often be more interesting for children because it is a more interactive form of learning (in the form of fun and games (adapted to age and language level) - which makes children happy with classes , motivated to learn the language and willing to connect. for classes). We certainly need to get rid of the belief that online learning is an inferior and boring form of learning - nothing could be further from the truth.
  • How many times a week do I have to learn English to see results?
    As often as you want. It's best to create a language ecosystem, i.e. surround yourself with a foreign language wherever and however you can. When it comes to language lessons, we recommend 2-3 lessons a week for the best learning results.
  • I don't know my level of English. What should I do?
    If you want to know your language level, you can take a free English placement test available on the Internet (e.g. from Cambridge), or you can register on our online platform and write a free placement test there. Remember, if you are starting your adventure with English with us and you already know the language at a certain level, you will still take our free English placement test (additionally, you can take advantage of our 1-1 language consultations).
  • What do I need/do to start an English course?
    Contact us (in the form that suits you best: by phone, email or text message, or by using our contact form). Tell us about your language needs (you can sign up for a free language consultation, where a teacher will determine what curriculum is most suitable for you, show you what online classes look like, and answer any questions that pop into your head). If you already know English at a certain level, you will additionally write a level test so that we can tailor language solutions and materials specifically for you. What you need is motivation and a computer with a working camera, microphone and a satisfactory internet connection.
  • How can I motivate myself to learn English at home?
    English is considered the Lingua Franca, it is an international language, the language of business, science and entertainment. More than one and a half billion people use this language. Many times knowledge of English is useful in the workplace (often employers require communicative level English as standard in the recruitment process. Or maybe English comes in handy because you travel a lot or enjoy entertainment (or maybe your favourite actor(s), writer(s), artist(s) speak English - maybe you want to speak the same language as them...). Having a clear goal as to why you want to learn English is one of the most important motivators. Make your goal specific, measurable and achievable. You can create your own learning plan. Use English every day, measure your progress and, of course, reward yourself for your achievements. Remember, a good teacher also plays a sizable role in your adventure of learning English. If you want to learn more, take a look at our blog 'Motivation in learning a foreign language'.
  • What age is best to learn English?
    Firstly, and most importantly, success in acquiring the desired level of language is not determined by age, but by motivation - without motivation, no matter what your age, you will not succeed in learning English. According to psycho-linguistic research, the best age to learn English is between the first and twelfth years. However, as practice shows, it is not so much age as motivation and time spent learning that determines success. There are certainly some people who find it easier to learn English, if only because of how their brain is structured (linguistic, mathematical, musical predispositions, etc.). A good teacher will recognise what model a particular student learns with and adapt the methodology to it. It is certainly better to start learning English now than to put it off indefinitely.
  • Which form of lesson is better: individual or group?
    Both are good, but it depends on your assumptions and our attitude to language learning. If we want the feeling of 100% attention from the teacher and a fully adapted pace of the class to our aptitude - then the 1-1 form is better. However, if you want to get rid of the fear of using English (and making mistakes while using it (which is completely normal)), meet new people with similar educational goals, have the opportunity to practice with more people - then the group form is for you. Also, don't forget that we come into contact with an issue, phrase or word more times during group classes than when learning 1-1.
  • What is the Direct Method?
    In learning a foreign language using the Direct Method / Communicative Method , the main goal is to acquire the ability to communicate in a foreign language. During classes, e.g. in English, the use of the native language is minimized and certain linguistic reflexes are developed. Which leads to thinking in the particular language we are learning and, as a result, facilitates communication in that language. Direct Method is largely about learning English through conversation. Great emphasis is placed on oral practice and exercises (listening and speaking). About eighty percent of the lessons involve a conversation with the teacher, based on a controlled dialogue. This conversation involves the teacher asking questions based on previously introduced vocabulary (and grammatical issues). So the newly learned material is practiced in an appropriate context and in practice. Classes are held almost exclusively in English. The teacher gives instructions in a foreign language (although, in order not to create stressful situations for the listeners (mainly for those beginning their adventure with English), the teacher may use the native language to some extent). In the textbooks we use , we use interesting questions and answers in a modern and natural language. Listeners use the language in more contexts (honing language use, grammatical structures and collocations). And this makes listeners able to use language creatively, and not in a mechanical and unnatural way. As is commonly known, the best way to learn is to practice, and in the case of a language, to use it, simply to speak it. Students take an active part in the classes, practice listening, speaking, new vocabulary and structures that constitute a statement. In this method, we learn a foreign language just like a child learns his or her first language. So first we hear the words, then we say them (imitating how we hear them), then we learn what they look like (reading) and finally we write them. In short, vocabulary is more important than grammar, and communication is also the most important thing. This method allows us to learn, get to know and acquire the English language.
  • How can I learn English on my own?
    There are many opportunities to learn English on your own. You can use mobile applications such as Duolingo or videos available on YouTube. You also need to look for opportunities to use this language, create an English-speaking environment, e.g. set English as the system language on your smartphone, or watch films in English. But remember that you must have live contact with another person who uses this language - this is how you will achieve a satisfactory level of knowledge of English. If you don't know someone who can talk to you in English, take advantage of the available language conversation offer.
  • What happens if I am unable to attend classes?
    Just let us know as early as you can (ideally 24 hours before the class, but we realise that sometimes something unexpected can happen). You can inform us by phone, text message, email. If you inform us then you can make up the lesson at another agreed time, if you do not inform us then unfortunately the lesson is lost.
  • Why do individual English lessons at iLINGUA last 50 minutes?
    There is simply a scientific reason for this. As an adult, we are able to work and concentrate properly for about 45 minutes, after which time our concentration starts to drop, we learn less well and we start to feel tired. Longer lessons without any breaks are unproductive after this time. This is why we have set the length of language lessons at 50 minutes, in order to better learn, concentrate and assimilate knowledge - to maximise the learning effects and productivity of the time spent in lessons. (That extra five minutes is always a good time to do a little small talk or just answer questions (all related to the lesson and language learning, of course).) But remember, if you want to learn more intensively and efficiently you can always have two lessons in a row, with a 10-minute break of course - this is called productive use of time.
  • Will I receive a certificate after completing the course?
    Yes. However, you must meet certain requirements. Once you have completed the course, you will need to write an exam and pass it at the appropriate level to qualify for a certificate.
  • How can I pay for the lessons/language course?
    Depending on which form of payment you choose, you can pay in advance for a package of lessons, after each lesson or monthly (in advance) for the lessons you have taken. Each form of payment is listed on the website and in the process of completing your order. The form of payment is up to you: you can pay by card, bank transfer, blik or any other form of mobile payment. If you are interested in paying by instalments and do not see such an option on the website or in the shopping cart then please contact the office.
  • Can I change my teacher during the course?
    Yes (we will only ask you to provide a reason).
  • Can I withdraw from studying during the course?
    Yes. However, we won't let you give up so quickly because we know that learning a foreign language can be demanding; therefore, we will try to help you as much as we can before you give up (maybe we will change the method or the form of the class).
  • Will I receive a bill or invoice?
    Yes.
  • Do you have an offer for companies?
    Of course. For companies, we offer group and individual courses (general English and Business English); language audit; progress information; a free trial lesson for the manager, during which we will learn more about the company's language needs, show what language classes look like and what we have to offer. Additionally, we offer flexible forms of financing/payment for business.
  • Is it safe to make payments on this site?
    Yes, making payments on our site is secure. We make every effort to ensure that all activities performed by users on our site are secure. Each of your connections to our website is encrypted (HTTPS (Hypertext Transfer Protocol Secure) - an HTTP protocol protected by TLS encryption and standardised in document RFC 2818. End-to-end encryption of communication is intended to prevent interception between client and server (e.g. ‘man in the middle’ attack) or even modification of transmitted data before it reaches its destination). Our website additionally uses or complies with security requirements such as: SSL certificate PCI Level 1 standard ISO 27001 Certificate 27018 TLS 1.2; DDoS protection Google Safe Browsing Two-step verification RODO/GDPR
  • There is no answer to my question here. What should I do.
    Get in touch with us. You can call or write us (SMS, email) - also on WhatsApp, or use the chat on the website. You can find our contact details in the footer of the page or on the subpage ‘contact us.’ We look forward to hearing from you.
  • How will I receive the e-book after purchasing it?
    First of all, thank you for your interest in our publications! When you complete the purchase process, you will receive a link (to your email). After clicking on this link, you can download the e-book file (including any extras, e.g. audio recordings). Be sure to download the ebook immediately after purchase as the link is valid for 30 days from the date of purchase. We wish you pleasant learning.
  • Why are there ads on our blog?
    We understand you might not be a fan of ads, but they actually play a vital role in keeping our blog running! Here's the deal: They help us keep the content free:  Creating and maintaining a blog takes time and resources. Ads allow us to generate some income to cover these costs, so we can keep providing you with informative and engaging content without charging a subscription fee. They can be relevant to you: Many ad platforms work to show you ads related to your interests and the topics we cover on the blog. This means you might even discover new products or services you'd enjoy. They help us grow:  Ad revenue allows us to invest in making the blog even better. This could involve creating more content, improving the design, or even developing new features. Of course, we understand that not all ads are created equal. We strive to work with advertisers who provide high-quality products and services, and we try to place ads in a way that minimizes disruption to your reading experience. If you ever find an ad that's inappropriate or misleading, please let us know and we'll be happy to investigate it.
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